Privacy Policy
Effective date: September 24th, 2025 (UPDATE)
At Novara Gold, your privacy and trust are paramount. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect:
- Personal information you provide (name, email, phone number, etc.)
- Transaction and account details
- Website usage data (cookies, analytics)
How We Use Your Information:
- To provide services and process transactions
- To communicate updates and account details (with consent)
- To improve user experience and site performance
Information Collected for Retirement Account Transactions
To comply with federal regulations and ensure the security of retirement account transactions, we may collect personally identifiable information such as your date of birth, your driver's license number, and Social Security number. This information is used solely to verify your identity when facilitating IRA or 401(k) rollovers into a self-directed precious metals IRA. We do not sell or share this information with third parties for marketing purposes.
Data Sharing:
We do not sell your information. Limited sharing may occur with trusted third parties necessary to fulfill services (Custodians, Depositories, Shipping companies). Your info will never be sold to any marketing affiliates or third-party advertisers.
Security:
We employ safeguards to protect your data, though no system is 100% secure.
Your Rights:
You may request access, correction, or deletion of your personal data at any time either by Phone 800-243-1571, or email info@novaragold.com
SMS Policy:
By opting in to receive SMS messages from Novara Gold, you agree to the following terms:
- Consent to Receive Messages: You consent to receive recurring SMS messages regarding updates, account information updates, or anything pertaining to your business with Novara Gold.
- Message Frequency: Message frequency may vary based on the necessity of the client and communication with Novara Gold. Standard carrier message and data rates apply
- Opt-Out: you may opt-out and any time by replying STOP to any message. For help, reply HELP
- Privacy: Your information will not be sold in accordance with our privacy policy