BUY BACK POLICY

Once a buy back is authorized and a price is agreed upon by both client and Novara Gold, a sell order will be populated. The sell order has to be signed by End Of Business Day on the day the sell order is drawn up to lock in the agreed upon price. Since the metals are stored and accounted for in an approved storage facility verification of said metals will not need to be verified. Once the transaction is completed Novara Gold will send funds to the appropriate custodian where the metals were being held. Since there are a lot of costs involved during processing of original purchase (Sourcing, shipment, verification and insurance) any metals sold within 18 months of original purchase date will be subject to a 3% restocking fee. Any metals sold after 18 months will be done so commission free. This excludes any RMD's required by law in IRA accounts. All RMD's will be sold commission free.

Once you chose which metals you want to sell Novara Gold will cover all costs of shipping and insurance from client's address to verification facility. Once the metals are inspected and verified then a price will be agreed upon between client and Novara Gold. A sell order will be created and needs to be signed by the client before End of Business Day to lock in agreed price. Novara Gold will send payment via Wire or Check (client's choice) within 72 hours of returned signed sell order. Any metals sold within 18 months of original purchase date will be subject to a 3% restocking fee. If metals are deemed to be fraudulent and verified that they are not the metals that were purchased for client by Novara Gold, the client will be responsible for costs of shipping and insuring metals to be returned to client.

Novara Gold will buy back metals not purchased originally by Novara Gold. Any new customer or existing customer will be charged a 4% commission for the transaction. Any price agreed upon will not be established until a full verification of purity and authenticity is completed.

While some firms advertise guaranteed buy-backs, those promises are often misleading and can include hidden conditions. At Novara Gold, we prefer to be upfront: our buy-back policy is a service we strive to offer whenever possible, but never at the expense of honesty and compliance. Even in the rare event that Novara Gold is unable to buy back metals at a given time due to certain market conditions or inventory issues, you are never locked in or stuck. Clients may always choose to sell their metals independently through other dealers, exchanges or private transactions. We pride ourselves in giving our clients low-cost pricing and we know our clients will see that, no matter who they sell it too at fair market value, so whether selling back to Novara Gold or to someone else our clients will be taken care of.